Lockheed Martin has managed the Joint Asset Management and Engineering Solutions (JAMES) 1 service for the past five years. The company delivered the latest iteration, identified as JAMES (Land) in December 2010. JAMES (Land) was in development for more than 18 months. A  deployed solution,  JAMES (Land) delivers a range of tools to assist in the planning and execution of equipment support both within a unit and throughout the support chain, interfacing with other Ministry of Defence (MoD) systems.  It provides a true through life management capability solution for approximately 5,000,000 equipments including but not limited to armoured vehicles, Large Goods Vehicles and Land Rovers, all of which are crewed by our tri service war–fighters.


  • Lockheed Martin has developed and fielded the JAMES product for the British Army, which has been delivered incrementally.
  • JAMES is an Enterprise Resource Planning (ERP) system that provides a comprehensive Engineering and Asset Management (E&AM) information management capability for users operating throughout the Land environment.
  • The first JAMES release, delivered in 2005, provided real time asset visibility of nearly 128,000 equipments and was fielded to over 99 percent of the British Army.
  • The full JAMES (Land) capability was deployed in December 2010 to include; Maintenance, Repair, Modification & Overhaul (MRMO), Inventory Management and a robust deployable capability. 

Current Status: 

  • JAMES (Land) has been in service since December 2010 and is now referred to simply as JAMES. It provides a Managed Service that continues to operate well within all Service Level Agreements (SLA). The system has consistently returned 100 percent availability while supporting more than 11,000 users and processing approximately 4 million transactions per month (or approximately 170,000 transactions per day).
  • The full Parts Catalogue was added to the system in May 2011 increasing the number of supported Equipment Types from 826,000 to 5,039,762.
  • Additional functionality required for the management of Aircraft Ground Support Equipment (GSE) was implemented May 2011.
  • The system now provides a full Data Recording and Corrective Action System (DRACAS).

 Operational Impact:

  • Provides Through Life Capability Management (TLCM) for Land equipment across UK Defense, to enable optimizing of; spares provision, performance, reliability, overhaul and supply chain management to deliver required availability.
  • OEM’s access to JAMES data allows them to improve performance on their Support Contracts and can enable Contracting for Availability.
  • Enables rapid identification of status, condition, ownership, location and quantity of equipment.
  • Improves operational effectiveness and significantly improves operational planning and sustainability.
  • Enables real-time information exchange improving speed and quality of decision making.
  • Provides full Configuration Management through input of Platform Equipment Breakdown Structure (EBS) data at the equipment and sub-assembly level.
  • Provides robust deployed functionality on operations through provision of JAMES Unplugged Devices (JUDs).
  • Produces a common set of business processes across Defense providing operational efficiency and reduction in training costs.
  • JAMES provides the information architecture to support wider exploitation of equipment data, with an extensive Library of Reports, available within the application and a reports repository and data mining tool for specific reporting requirements. 

The Future:

  • JAMES’ open architecture is ready to interface with the MoD Joint Supply Chain systems and has the ability to integrate with other support applications such as medical, finance and human resources.
  • The system can wirelessly link with equipment Health and Usage Monitor Systems (HUMS) to auto-populate JAMES to allow real-time decisions to be made on maintenance priority and fleet utilisation.
  • JAMES has the capability to manage complex air and sea equipment.