Offering the Power of Technology, State-of-the-art Capabilities, Workforce Excellence and a World-Class Facility
Lockheed’s Martin’s world-class Mission Support Center is located in Clinton, Mississippi and serves Lockheed Martin’s diverse mission and technology services to federal customers. The Mission Support Center is more than 30,000 square feet with plans for continued growth.
Innovative Technology
The Mission Support Center is equipped with industry-leading technology to securely support multiple programs and deliver best value to our customers. Platform vendors include :
- Avaya
- Genesys
- Siebel
- NICE
- Verint
- Remedy
They offer combined technology capabilities, such as:
- IVR self-service
- Web chat
- Universal queuing
- Integrated reporting
- Computer Telephony Integration (CTI)
- Workforce Management
- Multi-channel support (phone, fax, e-mail, Web and social media)
Workforce Excellence
The Greater Jackson Mississippi area offers a robust workforce that draws from 20 area colleges and universities and opportunities that being near the State Capital.
A Powerful Partnership
Our new Mission Support Center partners with Lockheed Martin’s Albuquerque, New Mexico facility. Together, these locations perform as one virtual center providing built-in redundancy. Albuquerque also offers Lockheed Martin a deep bi-lingual presence. Together, Jackson and Albuquerque allow Lockheed Martin to provide a “follow-the-sun” operation for comprehensive services.
Gulf Coast Technology Hub
The opening of the Mission Support Center establishes Lockheed Martin’s Gulf Coast Technology Hub, which partners with Lockheed Martin’s existing East and West Coast Technology Hubs to offer enhanced technology capabilities, such as:
- Cloud Computing
- Cyber Security
- Big Data Sets Management
- Mobile Computing
- Data Center Consolidation
