Demonstrate Quality and Lean Six Sigma Practices
Datrose, small disadvantaged and service disabled veteran-owned small business, specializing in contact centers, document management, staffing services and accounts payable automation
Datrose was awarded its first contract with Lockheed Martin in 1990 and has sustained a long-term relationship through demonstrated performance excellence on existing contracts and by obtaining new business at Lockheed Martin northeast locations. President and COO of Datrose Cheryl Keck, believes the firm’s partnership with Lockheed Martin is attributed to its business process outsourcing expertise and utilization of Lean Six Sigma Quality practices.
"Datrose's success with Lockheed Martin over the past few decades is rooted in our intense focus on delivering high quality, reliable services and implementing industry best practices and process improvements with the goal of improving efficiencies and creating value for our client," Keck said.
Keck believes the following are keys to business success: Build relationships with target client personnel that use your services; be honest about your capabilities; focus on your core services or product; and provide high quality services.”