How do I contact the Lockheed Martin Procure to Pay (LMP2P) Helpdesk?

Send an email to the LMP2P Helpdesk
Monday - Thursday
11 AM to 4 PM Eastern

 

How do I check payment status of my invoices?

  • Log into the LMP2P to get to the DCI eInvoicing application
  • Use quick search to find the invoice number
  • Click on the invoice number to view the status

 

Where do I return a "Lockheed Martin" check that does not belong to my company?

Lockheed Martin
Attn: Amanda Lombardo
1040 S Parkway Frontage Road
Lakeland, FL 33813

 

Where do I send my company refund check if my company has a balance due to Lockheed Martin or has received a duplicate payment?  

Lockheed Martin
Attn: Amanda Lombardo
1040 S Parkway Frontage Road
Lakeland, FL 33813
*Please reference the PO number that the refund needs to be applied to.

 

What is Evaluated Receipt Settlement (ERS)?

  • Items delivered by supplier are received into Lockheed Martin's system
  • Receiving transaction creates a payable entry to the Accounts Payable system
  • Accounts Payable system makes payment on due date according to Purchase Order terms

    Please do not submit a paper invoice to Lockheed Martin for ERS orders.

 

What is the process for generating ERS Invoice numbers?

ERS Invoice numbers are systematically generated and will not match your company invoice number. In general, Packing Slip numbers are used if available.

Payment details are available within the DCI eInvoicing application. You can search for payment details by entering the LMCO generated invoice number in the quick search or by searching the Purchase Order number.

 

What is an Electronic Funds Transfer Payment?

Lockheed Martin's standard method of payment is Electronic Funds Transfer (EFT). An electronic funds file will be transmitted on due date of invoice and should be available in your account within two business days. Lockheed Martin supplies your bank with remittance details, which include the purchase order number, invoice number/reference # and dollar amount. You must verify that your bank will provide you with these payment details and also that your account accepts EFT.

“Paid invoices report” located on the Home page within DCI.

 

How can I sign up to receive Electronic Funds Transfers (EFT) directly to my bank account?

You will need to update your vendor profile thru Exostar and change your payment type to ACH (1st box)

 

How do I contact the Lockheed Martin Buyer?

Buyer contact information can be found on the Purchase Order in DCI.

 

What happens if I have a net balance due to Lockheed Martin? 

Until this is cleared or the balance has been absorbed, it will hold up pending payments to all divisions of your company.

 

Can payment terms be changed?

Payments terms are made in accordance with the Lockheed Martin Purchase Order. Any deviations to Payment terms must be submitted to the Lockheed Martin Buyer listed on the Purchase Order for further approval.

 

Why was a discount taken on my payment?

Either the Purchase Order was setup for a discount or your company offered a discount on the face of the invoice. Should you feel the discount was taken in error, please contact the Lockheed Martin Buyer listed on the Purchase Order.

Terms begin upon receipt of a valid invoice in Accounts Payable.

 

Why was freight not paid?

  • The Lockheed Martin Purchase Order was not set up to pay freight. NOTE:  For P2P, freight charges are listed as conditions. If no conditions on the PO, the buyer did not code the PO to pay freight.

    Contact the Lockheed Martin Buyer listed on the PO for any of the above conditions.

 

Why was tax not paid?

  • The Purchase Order was not set up to pay tax to your company.
  • The tax was accrued and paid to the applicable state. The tax percentage invoiced by your company may not have agreed with the tax percentage on Lockheed Martin's Purchase Order.

    Contact the Lockheed Martin Buyer listed on the PO for any of the above conditions.

 

Can anyone within a vendor’s company sign into the vendor portal and check invoice status and/or create invoices through DCI?        

Anyone within a supplier company can access DCI to create invoices, check invoice status and check payment status. You must have a P2P role called “Order Processor” in order to see/access the DCI link. Your company’s ORG ADM can assign this access to you if you do not have it.

 

Payment Methods - what do they mean?

  • A = ACH/EFT (Electronic Funds Transfer)
  • C = Check
  • W = Wire
  • B = Autowire

If you see any other methods that aren't listed above, please email the P2P Helpdesk for further assistance.

 

What do the “statuses” indicate?

  • Draft =  Means you have started to submit an invoice but never submitted it
  • Received  =  Means you have submitted the transaction and AP will receive the document within 90 minutes
  • Approved = LM approved it and it’s waiting to be paid
  • Discrepant  =  Click on the invoice # to read the discrepancy listed in red at the top and follow resolution
  • Rejected  =   Invoice will not be paid, send email to AP through dialog feature for rejection reason
  • Paid =  Invoice was paid.  Click on the invoice # to locate the payment details under “related documents”

 

How do I create an invoice into DCI?

Please log into the LM Portal to access the DCI home page. Once you reach the DCI home page, you will notice a section called “Getting Started”. These are great tutorials to help explain how to navigate through DCI.

 

How do I send an email to Accounts Payable through DCI?

Under the “Getting Started” section on the DCI home page, there is a step by step tutorial on “How to Create a Dialog Message” to AP regarding a specific invoice transaction. There is also one on “How to Reply”.

 

How do I check status of an invoice in DCI?

Under the “Getting Started” section on the DCI home page, there is a step by step tutorial on “How to Search for an Invoice."

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